Privacy Policy
How Brothers IT PLC collects, uses, and protects your information.
1. Information We Collect
We collect information you provide when you create an account, place an order, or contact us — such as your name, email, phone number, and delivery address. We also collect order and payment status needed to process your purchases.
2. How We Use Your Information
We use your information to process and deliver orders, provide customer support, operate and improve the platform, and keep your account secure. Sellers receive the details necessary to fulfil your orders (for example, your name and delivery address).
3. Payments
Payments are processed by Chapa. Card and banking details are handled by the payment provider; Brothers IT PLC does not store your full payment card details.
4. Sharing
We share information only as needed to operate the marketplace — with the seller fulfilling your order, with our payment provider to process transactions, or where required by law. We do not sell your personal information.
5. Data Security
We apply reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data.
6. Your Choices
You can view and update your profile information in your account at any time. To request access to, or deletion of, your personal information, contact us using the details below.
7. Contact
For privacy questions or requests, email info@brothersitplc.com.